Privacy Policy

1. About BWIN AI

BWIN AI is an applied artificial intelligence company focused on building intelligent systems for real-world business problems across areas including artificial intelligence, data and decision intelligence, enterprise AI, automation, and AI product engineering.

This Privacy Policy applies to information collected through bwincoreai.com and related interactions with BWIN AI through this website.

2. Information We Collect

Depending on how you interact with our website, we may collect the following information:

• Name
• Email address
• Company or organization name
• Service or area of interest
• Information included in your message or enquiry
• Documents or files that you voluntarily attach through our contact form
• Technical information that may be provided by your browser, hosting provider, or security services

3. How We Use Your Information

Information submitted through our website may be used to:

• Respond to enquiries and requests
• Communicate with prospective clients or partners
• Understand your business requirements
• Provide information about our services
• Evaluate potential business opportunities
• Improve our website and user experience
• Maintain website security and prevent misuse

4. Contact Form and Documents

If you use our contact form, the information you submit may include your name, email address, company, service interest, message, and an optional document attachment.

Please do not submit passwords, payment card information, government identification numbers, confidential credentials, or other highly sensitive information through the website contact form unless specifically requested through an appropriate secure process.

5. Service Providers

We may use third-party technology and service providers to operate our website, process communications, provide hosting, maintain security, or support website functionality.

These providers may process information on our behalf only as necessary to provide their services or operate the relevant functionality.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to enquiries, maintaining business records, resolving disputes, complying with legal obligations, and protecting our legitimate interests.

7. Data Security

We take reasonable technical and organizational measures to protect information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

8. Cookies and Similar Technologies

Our website may use cookies or similar technologies where required for website functionality, security, analytics, or other legitimate purposes.

If additional analytics, advertising, or tracking technologies are introduced, this Privacy Policy may be updated to explain their use.

9. Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information, including rights to request access, correction, updating, deletion, withdrawal of consent where applicable, or information about how your data is processed.

To make a privacy-related request, contact us using the details provided below. We may need to verify your identity before processing certain requests.

10. Third-Party Websites

Our website may contain links to third-party websites or services. BWIN AI is not responsible for the privacy practices, content, or security of those third-party websites.

11. Children's Privacy

Our services and website are intended for business and professional use. We do not knowingly request personal information from children through our website.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, legal requirements, or privacy practices.

The updated version will be published on this page with a revised "Last updated" date.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact BWIN AI.